Haemorrhoid professional hub
How to refer your patient
If the patient is happy to be referred and be contacted by us directly, simply complete the referral form below and provide the patient’s details, along with any notes pertinent to their condition, to help us when booking them in.
If you believe they are suitable for treatment but they wish to come to us directly, you can print our patient information leaflet here, for them to take away and get in contact if they wish.
Please find our contraindications here to help identify and screen potential patients for eXroid. We recommend reading through these before referring your patient.
Is eXroid available on the NHS?
We are currently working towards becoming available on the NHS so that we can treat more patients in need, however, we are not yet able to offer our service to NHS patients.
We do partner with some medical insurance companies, so if this is of interest to your patient, we encourage them to get in contact with us to discuss payment options.
We have nationwide clinics in the UK, with more locations being added all the time. See our clinic locations here.
The patient pathway
Step 1: REFER
Complete the referral form here. We will contact the patient to book their appointment directly.
Step 2: BOOK THE APPOINTMENT
The patient can book and secure an appointment on-line or over the phone. They will receive all of pre-treatment, appointment and payment confirmation information directly at the point of booking.
Step 3: ON THE DAY OF THE APPOINTMENT
The patient will receive a call prior to their appointment to run through COVID-19 screening. At the appointment they will be welcomed by a chaperone and Doctor who will explain and perform the consultation, examination and treatment.
Step 4: TREATMENT NOTES
The patient post treatment care notes and GP letter will be sent directly to the patient following the treatment.
Step 6: AFTERCARE
Included in the care package is access to the patient services team, who are available to help with any questions. We also follow up with every patient at around 4 weeks after their appointment to discuss symptom changes and next steps.
We're here to help you
eXroid®: fully regulated and accredited
As a medical device manufacturer, all of our equipment is made and developed in the UK and we are proud to be CE and ISO 13485 accredited by the British Standards Institution BSi.
Our service has been evaluated by the National Institute for Health and Care Excellence (NICE) who have produced two sets of approval guidelines which accredit the treatment as safe and effective (IPG525 and MIB201). eXroid is a registered and regulated service Provider with the Care Quality Commission (CQC) as we strive for the highest levels of care and service standards.
The eXroid service is also PCI DSS compliant, giving both financial assurance and security to our patients when they make their payments with us.
Why choose the eXroid® haemorrhoid treatment
Fast
The eXroid® treatment takes 30 minutes or less. Effects can be felt from immediately and no waiting for a referral
Specialist
The procedure is supported and carried out by the UK's leading specialist consultant surgeons in CQC registered clinics
Safe
The eXroid® procedure is low risk, as it requires no anaesthetic, cutting or stitching
Convenient
Get back to your life straightaway, with no time off work needed after the eXroid® procedure
Approved
eXroid® electrotherapy is subject to NICE guidance (IPG525 & MIB201), is rated as Outstanding by the CQC and carries the CE mark