Haemorrhoid professional hub
How does the eXroid electrotherapy treatment work?
The treatment itself is very simple and has been clinically researched for over 150 years, with advances in medical technology now making it a mainstream practice.
A proctoscope is inserted to identify and isolate the base of the haemorrhoids present. The treatment is carried out above the dentate line, meaning no anaesthetic is needed. It is fully ambulatory, requiring no bowel-prep and can therefore be carried out in an out-patient clinic environment, which is one of the main reasons our treatment is considered low risk.
The device generates a small current of up to 16mAmp, which feels only slightly uncomfortable, though not painful, which stimulates a chemical reaction in the haemorrhoid, creating an excess of alkali which accumulates to seal off the feeding varicose blood vessel.
This results in the haemorrhoid being starved of its blood supply and it shrinks accordingly. Sometimes it may take more than one treatment to complete the process where the blood vessels are fully sealed and the haemorrhoid completely disappears.
The effect of the treatment continues to work over the following 4 weeks, at which point our aftercare team will be in touch with the patient to discuss symptom changes and to see if any further treatment might be required.
Watch our video which explains more
Follow-up treatments
For around half of our patients, one treatment is all that is needed to be cleared of their haemorrhoids. Larger piles or patients with more than three haemorrhoids may require more than one treatment for this to be achieved. The number of treatments a patient needs is unique to each patient but can be dependent upon how many piles they have and how big they are, although even patients with larger piles have been cleared of their haemorrhoids after just one gentle treatment.
Some common reasons for needing further treatments
For the first time in the study of haemorrhoids, eXroid has been able to help explain why some patients require further treatments, due to our unique patient pathway, meaning we are able to document changes in the haemorrhoids and their symptoms with each treatment. For example, we know that in some patients following a treatment, a new haemorrhoid appears adjacent to the one treated; in others a large haemorrhoid can split into two smaller ones either side of the one treated. These are not predictable events, but ones we have observed in some of our patients. With some large and broad-based haemorrhoids, these will need more than one treatment to shut off all the key blood vessels feeding into their specific haemorrhoid enough to resolve their symptoms, and can usually be predicted at the time of assessment and treatment by the doctor.
The benefits of eXroid® haemorrhoid treatment
The majority of eXroid patients say that this straightforward procedure incurs minimal or no discomfort and 80% of patients reported returning to their normal activities the same or next day.
The treatment is also unique as it:
1. Treats all four grades of internal Haemorrhoids
2. Is low risk and fully ambulatory, i.e., patients can walk-in, walk-out with no bowel prep and no anaesthesia.
3. Is highly convenient, being performed along with a consultation and examination within an hour-long appointment.
Please call us now on 0800 999 3777 if you have any questions.
The patient pathway
Step 1: REFER
Complete the referral form here. We will contact the patient to book their appointment directly.
Step 2: BOOK THE APPOINTMENT
The patient can book and secure an appointment on-line or over the phone. They will receive all of pre-treatment, appointment and payment confirmation information directly at the point of booking.
Step 3: ON THE DAY OF THE APPOINTMENT
The patient will receive a call prior to their appointment to run through COVID-19 screening. At the appointment they will be welcomed by a chaperone and Doctor who will explain and perform the consultation, examination and treatment.
Step 4: TREATMENT NOTES
The patient post treatment care notes and GP letter will be sent directly to the patient following the treatment.
Step 6: AFTERCARE
Included in the care package is access to the patient services team, who are available to help with any questions. We also follow up with every patient at around 4 weeks after their appointment to discuss symptom changes and next steps.
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eXroid®: fully regulated and accredited
As a medical device manufacturer, all of our equipment is made and developed in the UK and we are proud to be CE and ISO 13485 accredited by the British Standards Institution BSi.
Our service has been evaluated by the National Institute for Health and Care Excellence (NICE) who have produced two sets of approval guidelines which accredit the treatment as safe and effective (IPG525 and MIB201). eXroid is a registered and regulated service Provider with the Care Quality Commission (CQC) as we strive for the highest levels of care and service standards.
The eXroid service is also PCI DSS compliant, giving both financial assurance and security to our patients when they make their payments with us.
Why choose the eXroid® haemorrhoid treatment

Fast
The eXroid® treatment takes 30 minutes or less. Effects can be felt from immediately and no waiting for a referral

Specialist
The procedure is supported and carried out by the UK's leading specialist consultant surgeons in CQC registered clinics

Safe
The eXroid® procedure is low risk, as it requires no anaesthetic, cutting or stitching

Convenient
Get back to your life straightaway, with no time off work needed after the eXroid® procedure

Approved
eXroid® electrotherapy is subject to NICE guidance (IPG525 & MIB201), is rated as Outstanding by the CQC and carries the CE mark