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Your haemorrhoid treatment from eXroid®

eXroid provides a fast and effective electrotherapy treatment for internal haemorrhoids that has already helped thousands of haemorrhoid sufferers for a number of years.

Our straightforward procedure usually incurs minimal or no discomfort and is carried out in CQC registered private clinics across the UK.

There is no need for sedation or anaesthetic and there is minimal recovery time, so you can usually get back to your normal activities straightaway. Many patients feel instant relief from the moment they leave the clinic. 

How does it work?

Play Video

Watch our video which explains more about the eXroid procedure and our service.

The treatment itself is very simple and uses electrotherapy (which has been clinically researched for over 150 years) and with advances in medical technology now making it a mainstream practice.

Your GMC registered consultant will identify and gently rest a probe on the base of the haemorrhoid(s) present. There is no cutting, stitching or heat applied, meaning no anaesthetic, which are some of the main reasons our treatment is considered low risk.

The device generates a small current of up to 16mAmp, which feels only slightly uncomfortable, though not painful, which stimulates a chemical reaction in the haemorrhoid, creating an excess of alkali which accumulates to seal off the feeding varicose blood vessel.

This results in the haemorrhoid being starved of its blood supply and it shrinks accordingly. Sometimes it may take more than one treatment to complete the process where the blood vessels are fully sealed and the haemorrhoid completely disappears.

The effect of the treatment continues to work over the following 4 weeks, at which point our aftercare team will be in touch to discuss symptom changes and see if any further treatments are required.

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Is the procedure painful?

The eXroid treatment itself is not usually associated with significant pain relating to the current delivered, however, some patients do find the process painful relating to the insertion of the anoscope (a hollow plastic tube) to allow access to the base of the internal haemorrhoids, where the eXroid treatment site is.

There are usually very few nerves at this point (well above the dentate line) so pain is not usually experienced, rather a dull aching sensation has been described by patients. The intensity of this ache can be managed by the treating doctor by adjusting the current to a tolerable level for the duration of the treatment and the doctor will talk to you during to manage this to suit you as well as get the best possible result.

Occasionally, during the treatment, the muscular anal canal can go into spasm (a bit like a cramp pain) as the body tries to push out the anoscope. Using relaxation techniques, guided by the treating doctor, can help patients to relax during the treatment which can ease this discomfort. For most patients the treatment is not painful, but for about 10% of patients (based on patient feedback data) it can be more unpleasant and/or painful. However, our eXroid Practitioners can help find a solution to manage any pain or discomfort using various techniques during the treatment process and will tailor the treatment to the individual needs.

For more advice or information call us now on 0800 999 3777 or click here to find your nearest clinic.

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Play Video

Dr. Mark explains what to expect during the procedure and the 4 weeks afterwards as well as changes in symptoms you might experience.

Conditions covered

eXroid clinics are for the assessment and treatment of internal haemorrhoid disease only. Our doctors may advise further if any other diagnoses are found at the time of your examination and they may take on any prescribing duty or onward referral advice as appropriate, but this will be outside of and separate to their eXroid responsibilities and undertaken as part of their ongoing duty of care.

If you have not been diagnosed by a medical professional or are at all unsure if your symptoms are from internal haemorrhoids, please call our patient services team for advice on 0800 999 3777.

Internal haemorrhoids can be seen and felt externally, so it is important to call the team to help get the best advice.

What else could my symptoms be?

The symptoms of piles are easily confused with other conditions and therefore, it is essential to seek medical advice if you are experiencing any of them, as most can be easily treated and resolved quickly. Some of the most common conditions we encounter when seeing patients are:

External Haemorrhoids:

These are haemorrhoids that have feeding vessels located outside the anal canal. They can often be confused with prolapsing internal haemorrhoids due to them protruding outside. Sometimes these can also be confused with “skin tags” and/or redundant anal tissue.

Sentinel Piles or Skin tags

A sentinel pile is also known as a sentinel anal skin tag or rectal skin tag. Sentinel piles are common, usually harmless, growths that hang off the skin around the outside of the anus, at the front edge at the junction of the anus and the perineum. It is not contagious, but may be due to a lesion, inflammation, anal injury or skin left behind after a haemorrhoid treatment.

We can now offer anal skin tag removal in London. To find out more, please take a look here.

Anal fissure:

This is a tear or open sore that develops at the anus and often causes a sharp pain and bleeding when going to the toilet. You can also experience a burning sensation for a period of time after going to the toilet.


These are small growths on the colon or rectum and are very common. You may have only 1 or indeed many. For most people, these do not cause symptoms and will go un-noticed until an examination by a specialist. More rarely they may cause small amounts of discharge, or bleeding when you poo.

Anal Fistula:

An anal fistula is a small tunnel that develops between the end of the bowel and the skin near the anus and are usually the result of an infection near the anus causing a collection of pus (abscess) in the nearby tissue. When the pus drains away, it can leave a small channel behind. Symptoms often confused with piles are a throbbing pain, discharge or blood when you poo.

Anal warts:  

Anal warts are small warts that can occur inside and around the anus and can appear as few as one or can be many. The condition is also called condyloma acuminata. Anal warts are a form of genital warts and in most cases, the warts don't cause pain, however occasionally for some they may cause itching and discomfort.


Anal and Bowel Cancer are of course less common than piles and have some distinctive characteristics and symptoms (see symptoms of bowel cancer), however, they can also share some similar symptoms with haemorrhoids, these include bleeding and pain. If you are at all concerned and want more information about being screened for cancer, get in contact with your GP. You can also visit the NHS website for more information about getting regular screening, if appropriate.

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Your steps to treatment

Step 1: Call us

Call our friendly experts on 0800 999 3777 for advice and guidance and to help clarify the best treatment options for you.

Step 2: Book your appointment

Book and secure your appointment on-line or over the phone on 0800 999 3777. Receive all of your pre-treatment, appointment and payment confirmation information directly at the point of booking.

Step 3: On the day of your appointment

You will be welcomed by your chaperone and Doctor who will explain and perform your consultation, examination and treatment.

Step 4: Your treatment notes

Your post treatment care notes and letter to your GP will be sent directly to you following your treatment.

Step 5: Aftercare

We are here to help with any questions, and we follow up every patient at around 4 weeks after your appointment to see how you are doing and discuss next steps.

Why choose the eXroid® haemorrhoid treatment


The eXroid® treatment takes 30 minutes or less. Effects can be felt from immediately and no waiting for a referral


The procedure is supported and carried out by the UK's leading specialist consultant surgeons in CQC registered clinics


The eXroid® procedure is low risk, as it requires no anaesthetic, cutting or stitching


Get back to your life straightaway, with no time off work needed after the eXroid® procedure


eXroid® electrotherapy is subject to NICE guidance (IPG525 & MIB201), is rated as Outstanding by the CQC and carries the CE mark

Rated Outstanding by the CQC

We have recently been inspected by the CQC (Care Quality Commission), the independent regulator of health and adult social care in England who make sure health and social care services provide people with safe, effective, compassionate, high-quality care.

We are incredibly proud to announce that we have been rated as Outstanding – the highest accolade possible, which is also extremely hard to achieve, with only around 3% of services audited achieving this.

This is a huge achievement, made possible by our passionate team at head office as well as our extended team that deliver the treatment in our clinics.

We understand the needs of the patients and care deeply about making the patient journey simpler and easier to access as well as providing the much needed access to specialist support and advice for this debilitating disease.

Would you like to discuss your condition with a trained advisor?

Just let us know your contact details below, and we’ll be in touch.