The aftercare service
All patients receive treatment aftercare guidance, and will all be followed up with an email and phone call 4 weeks after treatment from our patient services team who can talk you through your consultants notes from your appointment as well as discuss your individual progress and changes in symptoms.
This ensures that we are able to answer and respond to any questions or concerns, impart any advice and guidance and get our patients’ feedback on the service and treatment, which is one of the most valuable assets we have.
Follow-up treatments
For over half of our patients, one treatment is all that is needed to be cleared of their haemorrhoids. Larger piles or patients with more than three haemorrhoids may require more than one treatment. The number of treatments you need is unique to each patient but can be dependent upon how many piles you have and how big they are, although even patients with larger piles have been cleared of their haemorrhoids after just one gentle treatment.
Our patient services team can discuss the need for follow-up treatments during your call.
Some common reasons for needing further treatments
For the first time in the study of haemorrhoids, eXroid has been able to help explain why some patients require further treatments, due to our unique patient pathway, meaning we are able to document changes in the haemorrhoids and their symptoms with each treatment.
See why some patients needs more than one treatment in this short animation
Aftercare FAQs
This is usually possible for most. For some patients, a short recovery time may be required and, for a small percentage (actually 11%) one or more days is sometimes required.
Many of our patients are cleared of their haemorrhoids after one treatment. Larger piles or patients with more than three haemorrhoids may require more than one treatment. The number of treatments you need largely depends on how many piles you have and how big they are, although even patients with larger piles have been cleared of their haemorrhoids after just one gentle treatment.
Yes, the consultant will advise you on treatment expectations as part of your consultation and treatment.
Larger piles or patients with more than three haemorrhoids may require more than one treatment, although a number of patients with large piles have been cleared after just one gentle treatment.
However, it is not always possible to be certain how many treatments you might need in the end, as this can vary from patient to patient and even pile to pile!
We're here to help you
eXroid®: fully regulated and accredited
As a medical device manufacturer, all of our equipment is made and developed in the UK and we are proud to be CE and ISO 13485 accredited by the British Standards Institution BSi.
Our service has been evaluated by the National Institute for Health and Care Excellence (NICE) who have produced two sets of approval guidelines which accredit the treatment as safe and effective (IPG525 and MIB201). eXroid is a registered and regulated service Provider with the Care Quality Commission (CQC) as we strive for the highest levels of care and service standards.
The eXroid service is also PCI DSS compliant, giving both financial assurance and security to our patients when they make their payments with us.
Why choose the eXroid® haemorrhoid treatment
Fast
The eXroid® treatment takes 30 minutes or less. Effects can be felt from immediately and no waiting for a referral
Specialist
The procedure is supported and carried out by the UK's leading specialist consultant surgeons in CQC registered clinics
Safe
The eXroid® procedure is low risk, as it requires no anaesthetic, cutting or stitching
Convenient
Get back to your life straightaway, with no time off work needed after the eXroid® procedure
Approved
eXroid® electrotherapy is subject to NICE guidance (IPG525 & MIB201), is rated as Outstanding by the CQC and carries the CE mark
