Frequently Asked Questions
Yes, electrotherapy is recommended by the National Institute for Health and Care Excellence (NICE) for UK patients, and has been shown to be an effective method for treating smaller haemorrhoids. It can also be used as an alternative to surgery for treating larger haemorrhoids, but there is less evidence (at present) for its effectiveness.
eXroid are working to NICE guidelines to support the development of further evidence and research on the effectiveness of the treatment for larger and higher grade haemorrhoids.
Please see https://www.nhs.uk/conditions/piles-haemorrhoids/treatment/for more information.
No, we’ll take care of everything for you and we’ll even write to your GP afterwards to let them know.
Electrotherapy for haemorrhoids is a treatment that the National Institute for Health and Care Excellence (NICE) has evaluated and recommended for UK patients (source NHS.UK).
From 1st April 2019, the NHS has implemented restrictions in the scope of its services which means that over 17 procedures will only be funded by the NHS in exceptional individual circumstances. The list includes:
- Breast reduction;
- Removal of benign skin lesions;
- Grommets for Glue Ear;
- Tonsillectomy for sore throats;
- Haemorrhoid surgery;
- Hysterectomy for heavy menstrual bleeding;
- Chalazia (lesions on eyelids) removal;
- Removal of bone spurs for shoulder pain;
- Carpal tunnel syndrome release;
- Dupuytren’s contracture release for tightening of fingers;
- Ganglion excision – removal of noncancerous lumps on the wrist or hand;
- Trigger finger release;
- Varicose vein surgery
Where possible, we’re doing all we can to support patients appeal their referrals, and we’re here to help where the NHS are unable to cover treatment.
We advise patients to review the ‘limited procedure lists’ which their local NHS Clinical Care Group (CCG) will provide directly or on their website and contact us for advice and help where needed.
The eXroid treatment is usually not painful and usually causes minimal or no discomfort.
Please give us a call on 0800 999 3777 to discuss treatment costs or fill out our contact form below.
You can book your appointment via our website or alternatively if you would like to speak to an advisor, you can either contact us using our online chat service or call us on 0800 999 3777
We’ll take full payment at time of booking with either a major debit or credit card including American Express. We also have finance options available.
eXroid is now covered by some major health insurers.
It can take up to 10 minutes for each pile, or up to 30 minutes for one session treating 3 piles. An initial consultation and treatment takes 45 – 60 minutes.
We would advise against having the treatment if you have any of the below conditions:
- Pacemaker and / or defibrillator implant
- Bleeding disorder
- Anticoagulant therapy with Warfarin where the INR is greater than 3.0
- Active anorectal infection
- Inflammatory bowel disease
- Lower abdominal / lower quadrant transplant patients
- Purely external haemorrhoids
No, you don’t need to do anything before your treatment.
This is usually possible for most. For some patients, a short recovery time may be required and, for a small percentage (actually 11%) one or more days is sometimes required.
Yes, the consultant/nurse will advise you on treatment expectations as part of your consultation and treatment.
Larger piles or patients with more than three haemorrhoids may require more than one treatment, although a number of patients with large piles have been cleared after just one gentle treatment.
Yes, if you decide not to go ahead after your examination we will refund you the cost of the procedure.
Yes, we will always make sure there is someone there for you.
Many of our patients are cleared of their haemorrhoids after one treatment. Larger piles or patients with more than three haemorrhoids may require more than one treatment. The number of treatments you need largely depends on how many piles you have and how big they are, although even patients with larger piles have been cleared of their haemorrhoids after just one gentle treatment.