Yes, eXroid® electrotherapy is recommended by the National Institute for Health and Care Excellence (NICE) for UK patients, and has been evaluated to be an effective method for treating grade 1-3 haemorrhoids.

It is also used as an alternative to surgery for treating larger haemorrhoids, and we are working to NICE guidelines to support the development of further evidence and research on the effectiveness of the treatment for grade 4 haemorrhoids.

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There may be occasions where the patient has been, or is experiencing pain on the day of the appointment. If a digital or proctoscopic examination proves too painful, it will not be possible for a full and proper assessment to be carried out. In this instance, undergoing an eXroid treatment will not be possible. The pain may be due to other conditions which can have similar symptoms to internal haemorrhoids, such as an anal fissure or a perianal haematoma, which can cause pain when the anal canal is opened during the examination stage.

If your haemorrhoids are thrombosed and/or you are experiencing a flare up of your symptoms on the day of your appointment, you may also find it too uncomfortable to have the treatment or be able to start, but not complete the treatment. Please note, if treatment commences but is not completed, the treatment cost is non-refundable.

We would also advise against having the treatment if you have any of the below conditions:

Pregnancy
Pacemaker and / or defibrillator implant
Bleeding disorder
Anticoagulant therapy with Warfarin where the INR is greater than 3.0
Active anorectal infection
Inflammatory bowel disease (incl. Crohn’s and Ulcerative Colitis)
Lower abdominal / lower quadrant transplant patients
Purely external haemorrhoids
Megacolon

Please call us on 0800 999 3777 for more information and advice.

A first consultation, proctological examination and procedure costs £1,195. For any following procedure the price is £795. For information about homecare service please contact us on 0800 999 3777.

Pay monthly for your treatment from as little as £75 per month, with our 0% finance.  No hidden fees. Click here for more information.

If your treatment cannot go ahead for any reason after the initial consultation & proctological examination, the treatment portion of the fee will be refunded (£830); the consultation fee (£365) is non-refundable.

Please note, these prices are for self-pay patients only. Specific fee agreements exist for privately insured patients, therefore if you have a limit on your insurance policy please check fees with your insurance provider at the point of obtaining pre-authorisation. For more information, please click here

You can book your appointment via our website here or alternatively if you would like to speak to an advisor, you can either contact us using our online chat service or call us on 0800 999 3777.

Pay monthly for your treatment from as little as £75 per month, with our 0% finance.  No hidden fees. Click here for more information.

We’ll take full payment at time of booking. We accept all major debit or credit cards including American Express. 

Please note that cancellations less than 72 hours before the appointment may result in a cancellation fee. See Legal notices and Terms of Use.

Please call us on 0800 999 3777 for more information and advice.

No, we’ll take care of everything for you and we’ll even write to your GP afterwards to let them know. Please call us on 0800 999 3777 for more information and advice.

The eXroid treatment itself is not usually associated with significant pain relating to the current delivered, however, some patients have described pain associated with aspects of the treatment, which we have described further below. All information has been gathered from the thousands of treatments we have carried out, from our patient feedback surveys.

Pain relating to the insertion of the proctoscope: Some patients do find the process painful relating to the insertion of the anoscope/proctoscope (a hollow plastic tube), which allows access to the base of the internal haemorrhoid, where the eXroid treatment site is located. Topical numbing cream can be administered to help with this discomfort, as well as guided breathing techniques, to help relax the muscles, to allow for an easier insertion. Occasionally, during the treatment, the muscular anal canal can go into spasm (a bit like a cramp pain) as the body tries to push out the anoscope. Using relaxation techniques, guided by the treating doctor, can help patients to relax during the treatment which, in turn, can help to ease this discomfort.

Pain related to other conditions present: Patients who have other conditions present (more specifically fissures) can find the examination and proctoscope insertion more painful, due to the fissure being present. A few patients do present with both haemorrhoids and fissures at the same time and the doctor would advise as to whether it is appropriate to proceed with an examination and onto treatment if a fissure is present. This will depend on the relative tolerability of the initial digital examination and proctoscopy, prior to proceeding with an eXroid treatment, if appropriate.

Pain relating to the electrical current: There are usually very few nerves at the eXroid treatment site (situated well above the dentate line), so sharp pain is not usually experienced, rather it has been expressed by some as a dull ache. The intensity of this ache can be managed by the treating doctor by adjusting the current to a tolerable level for the duration of the treatment. The doctor will talk to you during the treatment to manage this to suit you, as well as to get the best possible treatment outcome.

For most patients the treatment is not painful, but for a small number of patients (based on patient feedback data) it can be more unpleasant and/or painful. However, our eXroid Practitioners can help find a solution to manage any pain or discomfort by using various techniques during the treatment process and will tailor the treatment to the individual’s needs. Patients can also choose to take a dose of paracetamol 1-2 hours before the treatment (typically 2 x 500mg tablets), to help minimise the discomfort during the procedure.

Compared to more invasive surgical techniques, the eXroid electrotherapy treatment is the least painful procedure by far, and any discomfort felt during the procedure, typically resolves immediately or by the next day, compared to surgical techniques that often result in prolonged down-time and pain for some weeks following the procedure.

Please call us on 0800 999 3777 for more information and advice.

This is usually possible for most. For some patients, a short recovery time may be required and, for a small percentage (actually 11%) one or more days is sometimes required.

Yes, it is possible that you will need more than one treatment. From the data we have received from our patients who have previously had eXroid treatment, about half require one treatment to get symptomatic relief and the other half will need further treatment(s). There is a tendency for those with higher grade haemorrhoids and for those having had them for a longer duration, to need more treatment sessions to achieve symptomatic relief.