Understanding your Haemorrhoid Severity Score
To speak to an advisor about your results please call us on 0800 999 3777.
Alternatively, to answer any questions you may have please complete the details below and we will be in touch.

What happens next?
Look out for your results email including your downloadable eCAT® tool. The eCAT® tool will help you and your GP or health care professional discuss and document your symptoms effectively, following an examination.
Didn’t receive your email? Click here to download your printable eCAT® tool
What does my score mean?
The score is out of 15 and generally any scores of 1-2 are considered as “mild”, 3-6 as “moderate” and 7+ as more “severe”. This is just a guide though and even lower scores can present as symptomatic and feel as bad as someone with a higher score. The scores act as a guide to allow you to track and understand changes in your symptoms over time and the tool has been designed to allow you to become more aware of these changes, rather than to diagnose you with any condition specifically. In all instances of pain and bleeding we advise you to be seen by a GP or specialist. Please see below some advice depending on your current score.
Advice on your score:
Now you have started the journey to better understanding your symptoms, we have pulled together some helpful advice on next steps depending on your score.
What is the Haemorrhoid Severity Score (HSS)
At eXroid our GMC registered consultants use the Haemorrhoid Severity Score (HSS) with every patient during appointments, to help understand the symptoms as well as how severe they are. The HSS is one of the most accepted scoring systems for understanding the symptoms of haemorrhoids and is used widely by medical specialists, especially Colorectal Consultants. Tracking the score over time – especially before and after treatment – is essential to gaining more insight into how the disease and its symptoms change and develop, which again, can be unique to the individual.
We believe the more understanding there is of this disease the better-informed sufferers can be, helping them to feel reassured and confident in managing this condition and when to take action.
This is why we are offering every sufferer the opportunity to “take the test” and start the journey to better understanding their symptoms.
Considering treatment options?
The eXroid procedure uses electrotherapy, which has been clinically researched for over 150 years.
It is non-surgical and is carried out in a clinic by a GMC registered consultant. There is no cutting, stitching or heat applied. The low electrical current stimulates a chemical reaction, which seals off the feeding blood vessels, resulting in the haemorrhoid being starved of its blood supply and it shrinks accordingly, with associated symptom reduction.
The effect continues to work to close the vessels for up to 4 weeks. Our aftercare team will be in touch at this point to hear your progress, review your doctor notes and talk to you about the need for any further treatment.
Watch our explainer video
Watch our video which explains more about the eXroid procedure and our service.
Find your closest eXroid clinic
We have haemorrhoid treatment clinics up and down the country, including Scotland and Wales.
If you’re looking for treatment in a specific location, eXroid® has accredited and Care Quality Commission (CQC) rated Outstanding haemorrhoid clinics in London, Birmingham, Manchester, London, Canterbury, Somerset, Cardiff, Ipswich, Leeds, Essex, the West Midlands and Glasgow.
Please click here for all clinic locations.
All of our clinics have been chosen as they provide a safe, welcoming and professional care environment for our patients to feel comfortable and confident in.