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Haemorrhoids Treatment

A fast, gentle and effective solution for piles

90% of our patients reported a return to normal activities on the same day.



From your first enquiry, we aim to get your initial consultation booked with one of our eXroid doctors within two weeks. Unless there are health circumstances that mean it is inappropriate to carry out the eXroid procedure, most patients have the treatment on the same day as the initial consultation.

The eXroid treatment takes thirty minutes or less and up to 3 haemorrhoids can be treated in a session. There’s no need for any anaesthetic, and you can usually resume your normal activities right after treatment.

There is no bowel prep or enema required beforehand which makes the procedure very easy to work into your schedule.

Haemorrhoids shrink during treatment and can continue to shrink for a week or longer following treatment, and your symptoms will normally diminish. In many cases, you will feel relief immediately following the procedure.

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eXroid is one of the gentlest treatments available for piles. When compared in clinical trials, pain and discomfort have been consistently shown to be low for electrotherapy treatments, especially when compared to surgery.

eXroid electrotherapy is NOT a heat treatment. A gentle current is applied to the base of the haemorrhoid, causing it to shrink as the treatment progresses. If the current is uncomfortable, the eXroid specialist can reduce it to an acceptable level. There is no need for any needles or sharp instruments. Many of our patients who’ve shared their experience said they felt instant relief from the moment they stood up.

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Electrotherapy is an effective treatment for piles. Many of our patients are cleared of their haemorrhoid after one treatment session and over 90% reported a return to normal activities within the same day. Even with large and complex haemorrhoids over 80% of patients are symptom free after two treatments.

eXroid specialists utilise a single-use probe to gently apply a low direct current (up to 16mA) to the haemorrhoid. The probe is placed in direct contact with the base of the haemorrhoid, targeting the blood vessels which feed the haemorrhoid. No penetration of any kind is required. This causes a chemical reaction which effectively cauterizes the feeding blood vessel to the haemorrhoid which causes it to shrink. This is not a heat treatment.

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Don’t suffer in silence. Get your life back. One of the advantages of the eXroid electrotherapy treatment is that you can undergo the procedure with minimal disruption to your normal routine.

Most people find it embarrassing to talk about piles. Many will not even mention it to their own partner. The eXroid service is specifically set up to protect your privacy.

We will also provide you with access to your medical records on request.

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With eXroid you’re in safe hands. Although no treatment for haemorrhoids is 100% safe or 100% effective for all patients, electrotherapy for the treatment of piles has been positively reviewed by NICE.

All consultations include an examination by an electrotherapy treatment specialist, who is a UK GMC-registered doctor. If you are concerned about bleeding and the risk of cancer, an eXroid appointment can be the first step in providing the reassurance you need about the commonest cause for rectal bleeding – piles. There is no obligation to have your piles treated with eXroid after this examination and the eXroid specialist will notify your GP if further tests to investigate any bleeding are advisable.

All our equipment and single-use treatment kits carry the CE mark.

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See How It Works

See how the eXroid treatment works.

Think you have haemorrhoids? We can help.

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What the experts say about eXroid electrotherapy treatment

Mr Paul Mackey Consultant Colorectal Surgeon

“I have now had the opportunity to treat over 100 patients suffering with haemorrhoids with the eXroid electrotherapy treatment. Admittedly I was somewhat sceptical as to what could realistically be achieved by such a relatively straightforward and practically painless treatment, but the feedback from patients has been absolutely amazing. We are not far from eXroid becoming universally the first-line treatment for haemorrhoids, and banishing such ineffective treatments such as banding to history”

Clinically - How does the electrotherapy treatment it work ?

eXroid specialists utilise a single-use probe to gently apply a low direct current (up to 16mA) to the haemorrhoid. The probe is placed in direct contact with the base of the haemorrhoid, targeting the blood vessels which feed the haemorrhoid. No penetration of any kind is required. This causes a chemical reaction within the vascular feeding vessels, releasing hydrogen gas and hydroxyl ions (2 H2O + 2e → H2 + 2 OH-). This creates a strong alkaline environment that causes a denaturation of protein, thrombosis of the capillary feeding vessels, and a chemical cauterization within the vascular feeding vessels of the haemorrhoid. This is not a heat treatment.

As treatment progresses, the haemorrhoid visibly shrinks. With the blood flow to the haemorrhoid interrupted, the haemorrhoid continues to shrink for a week or longer following treatment. As the haemorrhoid shrinks during and after treatment, symptoms are relieved. In many cases, the patient will feel relief immediately following the procedure. The procedure takes up to 10 minutes per pile depending on what grade and size they are.  eXroid recommends that no more than three haemorrhoids should be treated in one treatment session.

The amperage delivered to the base of the haemorrhoid can be varied by pressing the ‘up’ and ‘down’ buttons on the hand control. Communicating with the patient during treatment, the eXroid specialist can regulate the current to minimise any discomfort for the patient. If the patient can tolerate a higher current, the treatment will be shorter.

What does the UK healthcare regulator (NICE) say about electrotherapy treatment?

Noting its low complication rate, NICE published positive guidance for electrotherapy treatment through Interventional Procedure Guidance (IPG) 525 in June 2015.

In terms of efficacy, the majority of patients are free of symptoms after one treatment session with eXroid, and over 80% after two. More than two treatments may be required for large haemorrhoids.  Electrotherapy causes less discomfort and less side effects than generally reported figures in the literature compared with banding or higher current electrotherapy, which suggests that it is likely to be one of the best tolerated non-surgical procedures available.


  • Pregnancy
  • Pacemaker and / or defibrillator implant
  • Bleeding disorder
  • Anticoagulant therapy with Warfarin where the INR is greater than 3.0
  • Active anorectal infection
  • Inflammatory bowel disease
  • Lower abdominal / lower quadrant transplant patients
  • Purely external haemorrhoids

Insurance support and approval for electrotherapy treatment

eXroid electrotherapy is approved as a treatment for haemorrhoids by most private medical insurers.

The OPSC4 code(s) recommended by NICE are:

  • H5260 For private medical insurance purposes
  • H52.8 Other specified destruction of haemorrhoid
  • Y17.1 Electrocauterisation of lesion of organ NOC

Not sure you have Haemorrhoids? A discreet call and we can help.

Haemorrhoids can be difficult to diagnose; even GPs can miss the signs.

Our staff are very knowledgeable and can arrange for you to see a consultant almost immediately should it be necessary.

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Speak to one of our experienced advisors. All enquiries are handled with complete discretion.

eXroid COVID-19 Update

Elective treatments suspended for the next 3 weeks
Following the Prime Minister’s national address at 20:30 on Monday 23rd March, it is imperative that we do our utmost to restrict the spread of COVID-19 and safeguard our patients and their communities, our staff and our clinics. Whilst we will always aim to do all we can to help and bring relief to our patients, we are bound by the greater cause to limit this highly infectious virus. We are therefore, as of now, re-scheduling all of our clinics and appointments to over 3 weeks into the future in line with the government guidance.

We sincerely apologise for any inconvenience and we will speak to everyone of our booked patients individually and do all we can to provide support.

We do, however, understand that there are some extreme cases and where patients feel there is an extreme detriment to their quality of life and / or they are suffering excessive bleeding, we will continue to provide our service on an emergency basis, where possible. This will be preceded by a triage call with myself initially, to ascertain what the issues are and to try to help remotely with a prescription, if possible, in the short term. If you have any concerns please contact us on 0800 999 3777.

We will continue to keep all of our patients directly informed and fully intend to treat everyone as planned, once the current restrictions have been lifted, presently scheduled for after the next three weeks.

The latest information is available at: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

Again, if there are any questions or support we can offer, our team will remain working and available to support.

Kind Regards,

Dr Mark J. Hudson-Peacock,
Chairman and Medical Director